//Riviera Travel extends flexibility and onboard credit

Riviera Travel extends flexibility and onboard credit

Tour operator extends offers to end of March

Riviera Travel has extended two of its offers for potential guests – dealing with booking flexibility and onboard credit – until the end of March. Both offers were originally due to stop at the end of February.

Riviera Travel’s fully flexible booking promise means that customers can change their booking for free up to 45 days before travel on all 2021 holidays. The offer also runs up until June 30 for 2022 holidays.

The company will also be offering up to €400 on-board credit on select European river cruises.

Jim Forward, Riviera Travel’s chief commercial officer, said: “We’ve had a particularly positive response from the trade to these offers so are pleased to be able to extend their availability. With the assurances we have in place, plus the on-board credit offer, now is the time for agents to encourage their customers to look to the future and start planning their ideal holiday on a risk-free basis.”

Riviera’s ‘Holiday Happiness Guaranteed’ assurance gives guests benefits that include:

  • A promise to bring home and fully refund any guest who is on a tour or cruise of eight days or more, and is not completely satisfied with their holiday by the second day
  • A Covid-19 cancellation policy, which allows guests to transfer their holiday free of charge to a later date, if they have to cancel due to the pandemic
  • Covid-19 curtailment protection, which automatically compensates any guest who has their holiday cut short as a direct consequence of the pandemic and isn’t covered by their insurance provider

For more information visit rivieratravel.co.uk or contact your Riviera Account Manager.

Sam Ballard is a director and co-founder of Waterfront Publishing, creator of ABTA Magazine, Cruise Adviser, Solus and more.