//Kuoni confirms stores to close

Kuoni confirms stores to close

Luxury operator says affected staff will remain in the business

Kuoni has confirmed that it is to reduce the number of stores across its network as part of a company re-organisation.

The company will be closing stores in a number of locations where leases are coming to an end, including Lakeside, Bromley, Leeds, Windsor, Kingston, Stratford, Canterbury and Glasgow.

The company stressed that staff who were based in the affected stores will remain with the business.   

Of Kuoni’s High Street and shopping centre stores Guildford re-opened in July. The firm will be phasing the re-opening of its 20 High Street shops over the coming months. 

The store in John Lewis Aberdeen has opened, as has the one in Peter Jones in London. Norwich will be opened on October 7. On November 3, concessions in Cardiff,  Chelmsford, Reading and Southampton will reopen.  They will be followed by Leicester, Oxford Street and Cribbs Causeway in the future with an exact date to be confirmed. 

The following seven Kuoni concessions in John Lewis shops will not be re-opening: Newcastle, Oxford, Leeds, Cheadle, White City, Trafford, and Welwyn.

Derek Jones, CEO of Kuoni’s parent company DER Touristik UK, said: “Our immediate plan is that all staff will remain with us working from home in our virtual call centre which is working well.  Needless to say though we are still operating in a very uncertain trading environment so we will continue to review our retail strategy with a view to making the Kuoni brand fit for the future and prepared to take every advantage of the opportunity as soon as demand for worldwide travel returns.”


Sam Ballard is a director and co-founder of Waterfront Publishing, creator of ABTA Magazine, Cruise Adviser, Solus and more.