Travel company to begin phased restart next month
Tui has outlined its plans to restart holidays from the UK from July 11.
The travel giant will begin flying to eight destinations in Greece, the Balearics and the Canaries from three UK airports, Gatwick, Manchester and Birmingham.
The restart, which comes under “phase one” of the company’s plan, will cover the period from July 11 to July 24. A statement from Tui said that up to 8,300 holidaymakers could travel on up to 44 flights per week to Ibiza, Palma, Corfu, Crete, Kos, Rhodes, Lanzarote and Tenerife.
By the end of July the company plans to be flying from five UK airports and be offering a choice of up to 19 destinations.
The company has also implemented new health and safety measures including digital check-in, making face masks mandatory on all flights, increased cleaning protocols and social distancing at hotels.
In its resorts, the company has set up hand sanitising stations while restaurants will serve fewer guests but be open for longer. In many properties table service will also replace buffets.
Tui has also introduced a Tui Holiday Promise built around five commitments to its customers. These are made up guaranteeing standards, 24 hour support, quarantine free holidays, the chance to change your booking or get a refund if a holiday is cancelled and extra hygiene measures.
Andrew Flintham, managing director of Tui UK & Ireland said: “We’re really excited to be talking about taking people on holiday again. We’re of course still waiting on the Government to change its travel advice but we’ve been working really hard behind the scenes and we’re ready to start taking holidaymakers away again in just a few weeks’ time. Initially, we are focussing on destinations where we anticipate air bridges being in place, such as Greece and Spain. But we know many Brits are eager to travel again, and we have ambitious plans to rapidly increase our programme as soon as possible, to offer even more choice when it comes to holidaying this summer.
“We appreciate that some people may be feeling apprehensive towards travel and have questions about what a post-covid holiday will be like, which is why we’ve introduced our new Tui Holiday Promise. It provides holidaymakers with five guarantees we’ve made to keep them safe abroad, while reassuring them that we’re still providing relaxing and enjoyable holidays. If a destination has a quarantine in place, we won’t go there. If local restrictions or measures in place at hotels or resorts significantly impact the original holiday experience you booked, we won’t take you there.
“We’ll apply every possible health and safety measure to keep our customers and staff safe and protected at every single stage of their journey. We’ll also make sure we keep in touch and are as flexible as we can be if people need to amend their holidays”.
Read ABTA Magazine‘s interview with Andrew Flintham here.