Wendy Wu Tours has announced four newly created roles within its sales team in response to significant growth over the past year.
Caroline Rennie is appointed as head of inside sales and specialist business while Sandra Foreman takes on the role of key account manager for Hays. Rennie and Foreman join the specialist operator from Thomas Cook, having held previous roles of regional manager and top manager in the country, respectively. Completing the series of new appointments, and also from Thomas Cook, are Caroline Burroughs who joins the operator as trade support manager and Harry Ryan who joins as personal tailormade consultant. All are key hires for Wendy Wu Tours, reporting to global sales director John Warr, and play an integral part in the operator’s new three-year trade focus initiative.
Commenting on the new appointments, Warr said: “First and foremost we are all absolutely delighted to welcome our new recruits to the team. There’s no doubt that it’s been a challenging year for the industry and a very sad year indeed with the demise of Thomas Cook. Thomas Cook had an exceptionally dedicated and hardworking personnel and we are so pleased that we’re able to open our doors to four of its top performers.”
On the nature and focus of the new roles, Warr said: “Caroline Rennie will work very closely with our call centre and trade support teams to enhance our delivery whilst seizing new opportunities and initiatives for growth, all the time ensuring our service remains the highest in the industry. Sandra will play a key role in focusing on driving sales through the Hays consortia. This appointment shows our commitment to the newly formed Hays group. Our team of five business development managers will work closely with Sandra to continue to drive growth with the consortia. Strengthening and developing agency sales will be the focus for Caroline Burroughs whilst Harry is a welcome addition to our growing tailormade team.”