Brits face £1billion a year bank charges

'Huge impact on consumers’ pockets' recorded. By Anthony Pearce. UK holidaymakers are being charged over £1billion a year by banks for using their credit or debit cards while abroad. The average “non-sterling transaction fee” on…

TUI

Tui boss reaffirms store commitment

Andrew Flintham says that the firm’s network of 600 stores “fulful a broad role” and have a wider influence Andrew Flintham, the managing director of Tui UK & Ireland, has reaffirmed the company’s commitment to…

Win! 7-night cruises with Marella Cruises

Here’s your chance to win an incredible seven-night cruise for two around Central and South America on board the beautiful Marella Discovery 2. From the colourful rainforests of Costa Rica to Colombia’s second oldest city,…

Unpacking the new PTR

Gary Noakes takes a look at the new Package Travel Regulations that come into force this month and explains what they mean for the industry. As if agents and operators did not have enough to do…

Business travel report: AI

Hospitality groups are now using artificial intelligence to power everything from call centres to robobutlers, writes Jenny Southan, business travel editor. Last year I visited IBM’s research laboratory in Zurich, where they are working on…

Interview: Andrew Flintham, Tui

Sam Ballard discovers the mindset behind Tui’s successful business model. There are few bigger jobs in the travel industry than being the boss of Tui. The travel giant is licensed to sell 5.3 million Atol-licenced seats…

The high life: Oman Air

From opulent suites to state-of-the-art in-flight entertainment, Oman Air’s new Boeing 787 Dreamliner aircraft provides the ultimate in air travel. As of July 1, guests travelling from London to Muscat will experience absolute luxury on…

Opulence and adventure in Oman

The Shangri-La Al Husn Resort & Spa has set the standard for Muscat luxury for over a decade. Fresh from a relaunch, it now offers even more. Having relaunched in May 2018, Shangri-La’s landmark Al Husn Resort…